THOUGHT LEADERS
Q&A with supply chain
guru D.G. Macpherson p. 24
REVERSE LOGISTICS
Seven steps to safer hazmat
handling p. 35
YARD MANAGEMENT
Software that can tame the
trucks p. 39
AS/RS
High-tech system keeps
dairy goods moo-ving p. 45
DC MAINTENANCE
Cookware company finds
unexpected use for old
equipment p. 52
SORTATION
How Zappos delivers
“wow” p. 54
www.dcvelocity.com
