APRIL 2010
THOUGHT LEADERS
Dr. Stephen Rutner on his
year of living dangerously
p. 32
METRICS SURVEY
Despite downturn, DCs
take performance to new
levels p. 42
VOICE TECHNOLOGY
Sound in a hurry: Owens
& Minor’s high-speed voice
rollout p. 47
PACKAGING
Five packing-station pitfalls
to avoid p. 57
p. 37 p. 37
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